Privacy Policy
Last Updated: May 2026
1. Introduction
Urban Craft ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and mailing address when you contact us or request a quote.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
- Device Data: Information about the device you use to access our website, including IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiries and provide customer support
- To process your orders and deliver custom furniture pieces
- To send you promotional emails and updates about our products (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Service providers who assist us in operating our website and conducting our business
- Legal authorities when required by law
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of promotional communications
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Urban Craft
Email: WhatsApp Us
Instagram: @urbancraftcg
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Policy.